Terms of service

Welcome to PETALDOLLY.
This website is operated by PETALDOLLY. Throughout the site, the terms “we,” “us,” and “our” refer to PETALDOLLY.

By visiting our website or purchasing from us, you agree to follow these Terms of Service. Please read them carefully before using our site.

1. Eligibility

By using this website, you confirm that you are at least the age of majority in your country, state, or region, or that you have permission from a parent or legal guardian.

2. Website Use

You agree to use our website only for lawful purposes.

You may not use our website, products, or services for any illegal, fraudulent, harmful, or unauthorized activity.

3. Account Information

If you create an account with us, you agree to provide accurate and complete information.

You are responsible for keeping your login details secure and for all activity that occurs under your account. We reserve the right to suspend or terminate accounts suspected of fraud, misuse, or policy violations.

4. Product Information

We do our best to keep product descriptions, images, prices, and availability accurate. However, we cannot guarantee that all information is always error-free.

Please note:

  • Product colors may vary slightly due to screen or device settings
  • Product details may be updated without notice
  • Product availability is not guaranteed at all times

We reserve the right to update, modify, or discontinue any product at any time.

5. Orders & Payment

All orders are subject to acceptance and availability.

We reserve the right to:

  • Refuse or cancel any order
  • Limit purchase quantities
  • Correct pricing, product, or inventory errors
  • Request additional verification for certain orders

By placing an order, you authorize us to charge your selected payment method for the full order amount.

6. Shipping

Shipping times are estimates only and may vary due to carrier delays, customs processing, weather conditions, high order volume, or incorrect shipping information provided by customers.

PETALDOLLY is not responsible for delays caused by circumstances outside our control.

7. Returns & Refunds

Returns and refunds are handled according to our Returns & Exchanges Policy.

By purchasing from us, you agree to the terms stated in that policy.

8. Order Cancellation

Orders may be canceled within 12 hours of purchase.

After this time, orders may already be processing or shipped and may no longer be canceled.

9. Intellectual Property

All content on this website, including but not limited to logos, product images, graphics, text, designs, website layout, and brand content, is the property of PETALDOLLY.

You may not copy, reproduce, distribute, modify, or use any content without written permission.

10. Prohibited Conduct

You agree not to:

  • Violate any laws or regulations
  • Submit false or misleading information
  • Interfere with website security or functionality
  • Upload harmful code, malware, or malicious materials
  • Attempt to misuse our website, services, promotions, or policies

Violation of these Terms may result in suspension or termination of access.

11. Disclaimer

All products and services are provided “as is” and “as available,” without warranties of any kind, whether express or implied.

We do not guarantee that the website will always be uninterrupted, error-free, or completely secure.

12. Limitation of Liability

To the fullest extent permitted by law, PETALDOLLY shall not be liable for indirect, incidental, special, or consequential damages arising from your use of our website, products, or services.

Our total liability shall not exceed the amount paid for your order.

13. Indemnification

You agree to indemnify and hold harmless PETALDOLLY from any claims, losses, damages, liabilities, or expenses arising from:

  • Your violation of these Terms
  • Your misuse of the website
  • Your breach of applicable laws or regulations
  • Any unauthorized activity under your account

14. Changes to Terms

We may update, modify, or replace these Terms at any time.

Changes become effective once posted on this page. Continued use of our website means you accept the updated Terms.

15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of the United States.

16. Contact Information

For questions regarding these Terms, please contact us:

PETALDOLLY
📧 support@petaldolly.com

Thank you for choosing PETALDOLLY ✨